How to manage stoplist?
Stoplist is an internal database of known fraudsters designed to increase security. It automatically adds individuals who attempt to utilize stolen or fabricated data. The list is fully customizable, and you can easily remove or include new individuals.
Overview
Biometric & document data can be added to stoplist per account → sub-account via:
Identification details → Fraud checks section → Facial biometrics toggle Off → On
Identification details → Fraud checks section → Document data toggle Off → On
Biometric & document data can be removed from stoplist per account → sub-account via:
Identification details → Fraud checks section → Facial biometrics toggle On → Off
Identification details → Fraud checks section → Document data toggle On → Off
Identification page → Stoplist page → (trash bin) icon
Biometric & document data items added to stoplist per account → sub-account can be found:
Identification page → Stoplist page
Checks related to biometric & document stoplist can be found:
Identification details → Fraud checks section
Please note that biometric stoplist currently supports a selfie-to-selfie check, meaning both identifications (the one added to stoplist & the one to be later performed / checked against stoplist) must include a selfie.
Other comparison types such as document photo-to-document photo, document photo-to-selfie, and selfie-to-document photo) will be released later.
Add & remove data to / from stoplist
Identification details → Fraud checks section
1 - Facial biometrics toggle in the identification details' fraud checks section adds/removes the selected identification data to/from biometric stoplist.
Toggle state | Description |
---|---|
Off |
Toggle will be disabled and error message shown if identification data cannot be added to biometric stoplist (i.e “Selfie photo is needed”). |
On |
|
2 - Document data toggle in the identification details' fraud checks section adds/removes the selected identification data to/from document stoplist.
Toggle state | Description |
---|---|
Off |
Toggle will be disabled and error message shown if identification data cannot be added to document stoplist (i.e “Document data is needed”). |
On |
|
The very same remove option can be also found from:
Identification page → Stoplist page → (trash bin) icon
Search & filter data added to stoplist
Identification page → Stoplist page
1 - Stoplist search criteria and filters
2 - Type column shows the type of the stoplist the selected identification data was added to.
3 - Added by column shows the email address of the OS user who added the selected identification data to stoplist.
4 - View button opens the identification details in new tab that was used to create an item / row in stoplist while (trash bin) icon removes the selected identification data from the stoplist (removed data will no longer be checked / compared with upcoming identifications).
View checks related to stoplist
Identification details → Fraud checks section
1 - Biometric stoplist check | Fraud checks section in the identification details include following info about checks related to biometric stoplist:
Check result | Description |
---|---|
No facial biometrics found in Stoplist | Selected identification data is not added to biometric stoplist. |
Facial biometrics found in Stoplist | VIEW | Selected identification data is added to biometric stoplist. VIEW button opens the last matched identification in new tab. |
Unable to check facial biometrics in Stoplist | Selected identification data presence in biometric stoplist cannot be checked (fails for some reason). |
2 - Document stoplist check | Fraud checks section in the identification details include following info about checks related to document stoplist:
Check result | Description |
---|---|
No document details found in Stoplist | Selected identification data is not added to document stoplist. |
Document details found in Stoplist
| Selected identification data is added to document stoplist. |
Unable to check document details in Stoplist | Selected identification data presence in document stoplist cannot be checked (fails for some reason). |
Further read: