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How to delete a client card?

How to delete a client card?

Client card can be deleted by an Admin per account → sub-account via:

  • Client card list page → Client card details → Three-dot menu → Delete card option

  • Archived page → Client card details → Three-dot menu → Delete card option

Please keep in mind that:

  • deleting a client card will also delete all information along with associated files and photos, comments, activity logs, and risk scores!

  • if client card will be deleted and a new client card created for the same person then successful identifications that were attached to the deleted client card will no longer be attached to the new client card!


 

Client card details Three-dot menu


1 - Delete card option in the client card details' three-dot menu is to delete a selected client card per account → sub-account.


2 - By clicking Delete card option, following confirmation modal appears:


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