Monitor your user base after they have become your existing clients.
Table of contents
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1️⃣ Overview
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Following sources can also be added automatically per account → sub-account for every new client card created:
📧 Please contact [support@ondato.com] to activate this functionality. |
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Client card → Monitoring tab |
1 - Monitoring rules section includes:
the rules (registry name & interval) currently added in monitoring for the selected person.
a possibility to add new rules and edit / delete current rules added in monitoring for the selected person.
2 - Monitoring changes / events section shows all monitoring changes / events related to the selected person sorted by Date from newest to oldest.
3 - ✏️ icon would allow to edit or delete a selected rule added in monitoring.
2️⃣ Add a monitoring rule
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Client card → Monitoring tab → “Add+” button |
1 - Select the source to monitor includes sources (depending on their availability per account → sub-account) possible to select / add in monitoring for the selected person.
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Source names / descriptions displayed can be following:
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2 - Monitoring settings include the interval selection for the source selected above.
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3 - Required data reflects and validates the data / parameters needed per person to add a selected source in monitoring while Monitored events show what type of information will be provided from the selected source once successfully added in monitoring.
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→ <required data> for the selected client is OK to add a selected rule / source in monitoring. 
→ <required data> for the selected client is not OK to add a selected rule / source in monitoring.3️⃣ Edit / delete a monitoring rule
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Client card → Monitoring tab → ✏️ icon |
In monitoring rule edit mode:
1 - Currently selected interval can be changed.
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2 - 🚮 (trash bin) icon will delete the selected monitoring rule so it would no longer be used to monitor the selected person.
3 - Save button saves / confirms the updated interval above.
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4️⃣ Search & filter monitoring events
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Client card list → Monitoring events page |
1 - Monitoring events search criteria and filters
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2 - Source column shows the name / description of the source that provided a respective monitoring event / changed value.
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Source names / descriptions displayed can be following:
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3 - Changed value column shows the description of the events including their updated / new values given / occurred during monitoring.
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More info: Registries & Changed values |
4 - Reviewed column includes a toggle for each monitoring event (not checked by default) to mark it as reviewed.
5 - Action column → View card button opens the client card belonging to the person related to the selected monitoring event.
5️⃣ View additional details about AML events
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Client card list → Monitoring events page |
1 - View button is available next to each following “negative” monitoring event provided by AML (External)source:
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👇 On click, a modal / pop-up appears including additional details about the matched person(s).
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Client card list → Monitoring events page → “View” button |
1 - AML List reflects the number of matched persons found with a possibility to export the list in PDF format.
2 - Export button to download the selected person’s details in PDF format.
3 - Details button to open an detailed view of the selected person.
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Further read: |