Two-factor authentication (2FA) adds an extra layer of security to your account. By requiring a second form of verification in addition to your password, 2FA helps protect your information from unauthorized access. Follow the steps below to set up 2FA on your account.
📁 Table of contents
ℹ️ First time: Two-factor setup screen
When account does not have configured Two-factor authentication (2FA), the user will see the page visible on the left.
To use two-factor authentication, your user will need to download and use an Authenticator application. We recommend using one of the following:
After choosing and installing one, the user will need to connect it with Ondato account. How to do it, you can see here:
Upon successfully connecting with the Authenticator app, users will be presented with Backup codes. It is crucial to copy and securely store these codes in a safe location. These Backup codes will be essential in the event that you lose access to your Authenticator. Should you encounter any difficulties, please reach out to customer support.
1 - Utilize the Copy button to duplicate the backup codes list.
2 - Click on Finish once you have securely saved the backup codes.
1️⃣ How to use Microsoft Authenticator?
⚙️ Set up Ondato account in Microsoft Authenticator
1 - To add a new account, simply click on the plus sign.
2 - Choose the type of account you want to add. Typically, this would be a "Work or school account."
3 - Choose the "Scan a QR code" option.
4 - Scan the QR code displayed on the computer screen.
5 - Choose your newly created Ondato account.
6 - Input the one-time password code from your phone into the desktop field.
This password remains valid for a brief period (typically 30 seconds).
7 - Continue to complete the configuration.
🔐 Login to Ondato account with Microsoft Authenticator
1 - Open Microsoft Authenticator and choose the Ondato account.
2 - Input the one-time password code from your phone into the desktop field.
This password remains valid for a brief period (typically 30 seconds).
3 - Continue to login to your Ondato account.
2️⃣ How to use Google Authenticator?
⚙️ Set up Ondato account in Google Authenticator
1 - Add a new code by pressing plus sign.
2 - Choose the "Scan a QR code" option.
3 - Scan the QR code displayed on the computer screen.
4 - Enter the one-time password code from your phone to the desktop input.
This password remains valid for a brief period (typically 30 seconds).
5 - Continue to complete the configuration.
🔐 Login to Ondato account with Google Authenticator
1 - Open Google Authenticator and enter the one-time password code from your phone into the desktop input.
This password remains valid for a brief period (typically 30 seconds).
2 - Continue to login to your Ondato account.
Further read:
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