Identity Verifications (IDV)

Identity Verifications (IDV) is a root resource that holds references to all other resources (steps) of a configured user workflow.

Identity Verification endpoints allow you to create a unique user session and retrieve the following information:

  • Details and status of an session.

  • Customer’s audit information.

  • Customer’s activity logs.


IDV resource can have the following statuses:

Status

Description

Status

Description

1

pending

User session was created, but the user did not start the flow.

2

in progress

The user started the flow and it is currently in progress.

3

completed

User has completed all the steps of the flow successfully.

4

aborted

The user used UI controls to abort the session without completing the flow.

5

expired

The user was inactive and the session has expired. in progress → expired will happen in 2 hours if the user is not making any actions, SUSPENDED/pending → expired will happen in 7 days if the user did not resume or start the session in a given time frame.

6

SUSPENDED

The user was postponed the session using Continue later feature and it can be resumed (back to in progress status) in 7 days period from the last action.

For more information, please visit IDV API.