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This page will only be made public following the release of the User management upgrade in OS.


This page provides details on user management within the OS, encompassing the following capabilities:

  • The Company Admin can view and manage all users across all projects associated with the main account.

  • The Admin can view all users across all projects associated with the main account but can only manage those within the projects they have an Admin role assigned.

The user roles above can access user management by clicking the following option in the left menu of the OS.

  • ⚙️ Company settings


📁 Table of Contents


1️⃣ User list

List.png

1 - Search input allows to search for users based on their name or email linked to the chosen account.


2 - Filter settings include Project name, Environment and Role options.

Project name and Environment filters include all projects/environments linked to the chosen account.

Role filter includes:

  • Select all roles

  • Admin | Company Admin

  • Editor

  • Viewer


(lightbulb) See more here:


3 - Hide projects with no access checkbox:

  • If checked, the project(s) will be hidden when the following conditions are met:

    • Both Testing and Production environment roles per project are either NO ACCESS and/or X.

  • If left unchecked, all the projects at the selected account level will be displayed.


4 - The Search button functions by displaying all users that match the specified search criteria and filters.


2️⃣ User settings

View user 1.png

1 - By selecting the View button, you can access the details and settings of the chosen OS user.


The 'View' button for Company Admin will only be visible and clickable to users with the Company Admin role, while it will be disabled for project Admins.


View user 2.png

1 - Project roles section reflects following:

  • Project name the OS user is assigned to within the selected account.

  • Testing role assigned to the OS user per project’s testing environment within the selected account.

  • Production role assigned to the OS user per project’s production environment within the selected account.

 Click to learn more

Pencil icon (✏️) next to the role (or NO ACCESS) allows editing the selected role per project’s testing / production environment within the selected account.

Pencil icon (✏️) visibility depends on whether or not the user accessing the selected user’s details/settings has rights to edit other users' roles.

NO ACCESS is displayed when a user is not added to the selected project's testing / production environment.

X is shown when the selected project's testing / production environment doesn't exist.


2 - Upon clicking the Remove all roles button, all roles associated with the projects that the user has permission to edit other users' roles will be removed.

 Click to learn more

These roles will then be replaced with a NO ACCESS label in either the "Testing role" or "Production role" columns accordingly.


3 - Upon clicking the Save roles button, any changes made in the "Testing role" and/or "Production role" columns will be saved.


4 - The Set a Company Admin role button will appear for a user holding the Company Admin role when accessing the user's details/settings that do not match the Company Admin role in the same account.

 Click to learn more

By clicking the 'Set a Company Admin role’ button, the selected user's role will be updated to Company Admin, granting them the ability to oversee all users, projects, and features associated with the chosen account.


5 - The Resend invitation button will only appear if the chosen user has not confirmed their email by providing their first and last name and setting up the OS login password.

 Click to learn more

By clicking the 'Resend invitation’ button, a new email invite will be promptly dispatched to the designated user's registered email address.


3️⃣ Add a new user

Create user.png

1 - To add a new user, simply click on the Add a new user button.

2 - Enter the email address of the new user.

3 - Choose and assign the most appropriate role(s) to the new user.

 Click to learn more

Users can be assigned different roles, including:

  • Viewer

  • Editor

  • Admin

  • Company Admin

    • (warning) The role of a Company Admin can only be added by another Company Admin.


(lightbulb) See more here:


With all steps above completed, the new user will receive an invitation email including a unique link to provide their first and last name and set up the OS login password.

When an existing user is added to another account or project, they will receive a corresponding email notification. They can then proceed to use the OS with their existing password and 2FA setup.


Once a user is added, they cannot be removed or deleted, but only disabled by following these steps:

  1. Clicking the View button in the Action column.

  2. Removing the role via User settings.


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